I will be forever grateful that the warmth and grace!

"I believe that establishing a professional connection with Genevieve and her staff of care managers made a distinct and significant improvement in the quality and dignity of my father's life. He benefited from having a personal and caring connection with a dependable non-family advocate. His care manager and team became a private lifeline for him when the challenges and frustrations of advanced aging were overwhelming. Having the telephone number for "his team" empowered and comforted him. You became Dad's go-to person when he was frightened or uncomfortable with his medical or living condition; having your number in his pocket diminished his feelings of helplessness. As for me, you became my professional sounding board and "co-strategist" in adapting my father's living conditions to fit his ever-changing needs. Your patient listening, advice and on-site availability were invaluable. I came to depend upon your calm, experienced, big-picture outlook when my fear or impatience compromised my ability to advocate effectively for my father. My brother and I felt extremely fortunate that when we could not be with Dad, you were a regular presence in his life, our eyes and ears. I will be forever grateful that the warmth and grace you bring to the practice of your profession touched my family. We cannot thank you enough. Please also convey my appreciation to the entire care management team. Their patience and professionalism were such that I have already recommended your services enthusiastically to others and will continue to do so. Your employees were unfailingly helpful and cooperative during a year when our family was so challenged and stressed. With gratitude and fondness."

Pat D., Daughter of ACA Client